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CRM with marketing and service tools

Should you build your own HubSpot?

Buy it. At $20 a seat, HubSpot Starter costs about the same as keeping a homemade CRM running.

BUY

Short answer

HubSpot Starter is $20 a seat a month at list price, and new customers see $7 for a limited time. Five seats cost $3,600 over three years, and the free plan covers two users. A basic CRM takes about 30 hours to build and costs about $3,400 over three years once you count upkeep, and it won’t include email marketing, forms, a meeting link or live chat. At this price, buying wins.

Buy for 3 years
$3,600
Starter Customer Platform, $20/mo × 5 seats
Build and run for 3 years
$3,445
30 h to build, 2 h/mo upkeep
Verdict
BUY
Money and risk combined

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Cheaper options

HubSpot pricing in 2026

PlanBilled yearlyBilled monthly
Starter Customer Platform Typical$20/seat/mo–
Sales Hub Professional$90/seat/mo$100/seat/mo

Free plan: Free CRM: up to 2 users

Paying too much? The free CRM is enough for up to two users. Starter adds the removal of HubSpot branding, email automation and higher email send limits.

Per seat, read in USD on HubSpot’s pricing pages. $20 is the list price for Starter; new customers see $7 billed yearly or $10 billed monthly for a limited time. Sales Hub Professional is $90 billed yearly or $100 monthly, plus a one-time $1,500 onboarding fee. Checked October 26, 2026.

Run your own numbers

Defaults are a typical small team at $30/hour. Change anything.

If you buy HubSpot
If you build it
Buy
$3,600
Build
$3,445

Building saves only $155. Decide on risk, not money.

3-year totals. Building includes your time, upkeep, running costs and one month of an AI app builder ($25). Change any number to match your situation.

What you’d build

  • Contacts, companies and a deals pipeline board
  • Notes, tasks and reminders
  • Signup and contact forms that create contacts
  • An email address you BCC to log messages, instead of two-way sync

Our estimate for hosting and a managed database.

What you’d give up

  • Marketing email, landing pages and forms in one place
  • Live chat, tickets and a help center
  • Two-way email sync, call tracking and meeting links
  • Reports, integrations and a mobile app

Risks the price doesn’t show

Email syncMedium

Two-way Gmail and Outlook sync is a project of its own, so log emails with a BCC address instead.

Customer dataMedium

A CRM holds names, emails and deal values, and permissions and backups are on you.

UpkeepLow

A simple pipeline app changes rarely, so the upkeep stays light.

When the verdict flips

Switch to BUILD if your CRM is only contacts and a deal board for three people or fewer. Stay on the free plan while two users are enough.

Sources

HubSpot Customer Platform pricing · HubSpot Sales Hub pricing

Build hours are our estimates for one person using an AI app builder. How we score. Spotted a wrong price? Tell us on X @BuildictHQ.

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